WEFIX is a traditional British family business. Founded by 3 generations of the Mullins family and was created in response to customer demand for a new and superior service after Charlie Mullins who, in 1979, founded what was to become London’s most successful plumbing company PP before regrettably selling it in 2021 to American private equity who franchised the business.
Your call will always be answered by real people who are experienced, friendly and knowledgeable from our London call centre 24/7. Work can be scheduled to suit your convenience.
Customer security – our call centre will provide you the tradesperson's name, photo and vehicle reg. All have passed DBS clearance, carry photo ID, wear the WEFIX uniform and drive a liveried vehicle.
Tradespeople – fully qualified and experienced, with traditional values and unparalleled work ethic.
Emergencies – within 1 hour, 24/7 and charged at our standard rates during normal working hours.
Invoice – Shows a full breakdown of labour, time started, time finished, work carried out, and cost.
Materials will show itemised and cost.
Guarantees
Work 12 months
New boiler warranties 12 years
New bathrooms 5 years
New roofs 20 years
EXCELLENT Based on 641 reviews Posted on HannahTrustindex verifies that the original source of the review is Google. I had an emergency with a leaking shower and contacted WeFix at 7am. By 8am Ben had arrived. He was absolutely amazing. Very thorough, knowledgeable and communicative, and managed to fix the issue promptly and smoothly. The following week he returned to install internal stop valves. Both him and Fabio completed the job very efficiently and to a very high standard, explaining everything clearly, keeping the flat tidy and making the whole process completely stress-free. I would definitely recommend WeFix and will not hesitate to use them again in the future. Thank you Ben and Fabio!Posted on Jean Marie FerdegueTrustindex verifies that the original source of the review is Google. Tony came and did a brilliant job of fixing a shower. Job done quickly, and professionally. Would recommendPosted on Candida Julian-JonesTrustindex verifies that the original source of the review is Google. I called the company at 07.10 David who took my call calmly and with precision . Tony, the engineer arrived promptly within the time slot David had given. He was totally professional, an excellent communicator and most helpful . He re assured me all was well with my gas appliances having checked them all throughly and then re- paired the digital thermostats to the boiler ( not as easy as at sounds) . I would recommend this company. Great experience.Posted on Richie TrewTrustindex verifies that the original source of the review is Google. Tony came to fix our radiator on a Sunday evening and did so quickly and without issue.Posted on Chris TavakkoliTrustindex verifies that the original source of the review is Google. I would like to thank the whole team at Wefix for the great communication and the easy booking process for my boiler issue. The 5 star reviews from everybody is real because I also experienced the same top service from Wefix. I would also like to thank Joshua who attended my property and done a very professional job. He was very friendly and fixed our issue. He was very honest and gave us great advice. I will always use this company from now on as I know they will always do a great job. Very happy customer! 10 out of 10.Posted on Ditte DesaiTrustindex verifies that the original source of the review is Google. What a brilliant service. The team came out the same day as I called them. Although the job took longer than anticipated, they kept me informed throughout and I really got a feeling that nothing was too much trouble. I would highly recommend - sterling service...Posted on Peter EvansTrustindex verifies that the original source of the review is Google. Excellent, friendly, efficient service. Thank you!
All plumbing problems
big or small, undertaken
and installation work.
All heating and
hot water problems undertaken
by experienced engineers
WEFIX Bathroom installations
Carried out by our experienced engineers
Free Estimates
Larger jobs undertaken
Complete/part
Refurbishments
Renovations
Projects managed
Work guaranteed
Free estimates
This company has an upfront one hour booking charge of between £114 to £270 before the tradesman arrives.
Some franchised engineers from that company outsource work to illegal unqualified foreign labour with no DBS check endangering customers.
The company have also been known to inflate the charge to the customer of £50,000 to carry out some work, £20,000 went fraudulently to the tradesman and £30,000 to the company. The work was not completed and the tradesman continued to work for that company.
Their tradesmen have been known to charge £3,000 for one hour’s roofing work.
Cash deposits have been fraudulently taken for work never started. The customer contacted the police who revealed the tradesmen had a long criminal record. A police investigation is still ongoing.
The company do not give a breakdown on invoices. Falsified, overpriced, material and scaffolding receipts have been presented to the customer.