10% off all services!

Your call will always be answered by real people from our London Call Centre 24/7 — We won't let you down!

10% off labour promotion

Over 60% of our customers are unhappy ex Pimlico Plumbers customers

10% Discount on labour for PP customers. They do not work late evenings, not 24 hours.

WEFIX is a traditional British family business. Founded by 3 generations of the Mullins family and was created in response to customer demand for a new and superior service after Charlie Mullins who, in 1979, founded what was to become London’s most successful plumbing company PP before regrettably selling it in 2021 to American private equity who franchised the business.

Enquiries - Your call will always be answered by real professional people from our office, not an automated system.

Works - Small and large projects undertaken, to be booked at your convenience.

Tradespeople – professional, fully qualified and experienced, with traditional values and unparalleled work ethic.

Emergencies – response within 1 hour, 24/7, at our standard rates during normal work hours

Customer security – our call centre will provide you the tradesperson's name, photo and vehicle reg before arrival.
All have carry photo ID, wear the WEFIX uniform, drive a WEFIX liveried vehicle and have been DBS cleared.

Invoice – Shows a full breakdown of labour, time started, time finished, work carried out, and cost.
Materials will show itemised and cost.

Guarantees

Work 12 months

New boiler warranties 12 years

New bathrooms 5 years

New roofs 20 years

Company vehicles – we do not allow any dirty or damaged vehicles on the road. We have the same vehicle standards as Dubai.

Latest Blog

WEFIX Discount
WEFIX's guide to avoiding rogue companies
We will not employ anyone involved in overcharging or sharp practise.
  1. Do not pay a one hour charge when booking a job
  2. Do not book with a company that don’t have people answering 24 hours a day, and also use an automated system
  3. Do not use a company who claim to operate 24 hours (they do not work late evenings)
  4. Do not use a company where tradespeople have not been DBS checked and cleared, some may have served time in prison 
  5. Do not pay any hidden extras, parking/congestion charges, travelling time or admin
  6. Do not use a company who franchise/outsource work allowing engineers to bring in illegal and unqualified workers
  7. Make sure you use a company where tradespeople are fully qualified, have photo ID and have company uniform & liveried van
  8. Make sure you are provided with the tradespersons name, photo and vehicle registration before arrival
  9. Make sure you use a company with genuine excellent reviews
  10. Do not use a company that can’t match our standards
  11. Make sure the company and tradesman are fully insured
  12. Make sure company is Gas Safety Registered for heating work
  13. Make sure the company is NICEIC for electrical work
  14. Make sure you check the company rates and obtain written quotes/estimates for larger work
  15. Make sure the invoice shows a full breakdown of labour, time & costs and material costs with receipts
  16. Make sure you check receipts & suppliers for materials, plant hire and scaffold costs
  17. Do not pay for 2 men unless specifically needed, an apprentice can be used at no charge or 80% cheaper
  18. Do not pay more than one hour for time taken away from the job to collect materials or other reasons
  19. Do not pay more than 30% trade markup on any materials
  20. Do not pay a cancellation fee
  21. Do not pay any deposits in cash or for work to the tradesperson. Make sure any payment is by credit card to the company